Support Line: 01865 410 210

Support Line:
01865 410 210

Marketing and Administration Assistant

About the role

Marketing and Administration Assistant:  You will provide marketing support to the service Marketing Officer, helping ensure the service’s digital presence is fresh, current, and updated with the latest information. 

Specifically, our presence is maintained through our independent WordPress website and Facebook account, and through the Age UK Oxfordshire (AUKO) digital platforms. You will assist in the creation of marketing collateral to support the service Fundraising and Awareness team, using InDesign and Canva, ensuring the service brand remains aligned with the AUKO brand.

Additionally, you will have some administrative duties, responsible for coordinating the service referrals team, including taking your turn processing referrals, and coordinating the service support line.  These administrative duties will take approximately 10 hours per week.   

Dementia Oxfordshire has its own brand, which is aligned to the AUKO brand, and has its own service marketing plan. You will assist the Marketing Officer in the development and delivery of that plan.

Overall, this role will help ensure the team can deliver the best support for those living with dementia and their carers, raise awareness about dementia generally and highlight the flagship of support provided in Oxfordshire.  

You will report to the Head of Service and work closely with the service Marketing Officer and wider AUKO marketing team.


This is a Hybrid role combining home working with a physical presense at our offices in Abingdon at least one day a week.

Hours Remuneration and Benefits

  • Salary £11.50 ph (£20,930 pa pro rata), increasing to £12.00 ph (£21,840 pa pro rata) on completion of probation period
  • 21-35 hours per week.  Must include Thursday and Friday – We can offer full time or part time post to be mutually agreed
  • 28 days holiday, plus Bank Holidays. Increasing to 33 days after 5 years continuous service
  • Flexible working arrangements
  • Charity sick pay, increasing with length of service
  • Pension scheme
  • Health cash plan for staff member and up to 4 residing dependants under 24
  • 24 hour Employee Assistance Program
  • Free car parking at Head office
  • Cycle to work scheme

I think the most important part of our role is to give information, advice and support in a person-centred way. And by that I mean it’s about valuing people living with dementia and their family carers. It’s about treating them as individuals. It’s about seeing things from their perspective and it’s about promoting a positive social environment.

Rose – Dementia Adviser

See why our Dementia Advisers feel so passionate about their work

About you

Ideally, we are looking for someone with skills and experience, however for the right person we can provide support and training to grow into the role.  The role would suit someone with a marketing background looking to transition to the third sector or who is looking for a more flexible working arrangement, alternatively you might be someone with an administrative background looking to develop their marketing skills.

You will need to be highly organised, able to communicate with a wide variety of people and able to show empathy and provide support to those facing challenging circumstances.  In particular we need someone who writes in a clear and engaging way, able to put themselves in the service users shoes and understand their perspective and tell their stories.

You will be someone who is comfortable interacting with older people and those with caring responsilibites, experince of supporting someone with dementia would be a bonus.

About us

Dementia Oxfordshire is a service provided by Age UK Oxfordshire and is jointly funded by the County Council and NHS. We have three locality teams and a specialist Young Onset Dementia team. Including our back office support staff, we have a total of 30 team members. Our caseload increases year on year and we have recently received some additional funding that is allowing us to expand our team.

You will be joining a committed and tight-knit team who are proud of the service they provide, and always looking for ways to improve it.  We work hard to collaborate with other parts of the dementia support system in Oxfordshire and have strong links with GP practices and the memory clinics.

What we stand for: Enabling older people across the county to love later life
Age UK Oxfordshire is an independent local charity. We have over 160 dedicated staff and over 235 volunteers helping us to deliver services and activities for older people in Oxfordshire.

Our mission:
We work within communities to support older people to stay independent and live life to the full

Our vision:
We are working for a world where those we serve are loving life

Our values:

  • Caring
  • Listening and amplifying people’s voices
  • Enabling and empowering by working alongside people to identify solutions
  • Passionate for better
  • Collaborative

We encourage applications from all candidates to support a more diverse workforce. We are committed to challenging all forms of discrimination and celebrating and promoting diversity throughout our work.

Working within marketing here has been a brilliant learning experience for me. I’ve been able to lean on the central marketing team for advice and guidance where needed, yet I still have the trust and freedom to manage my own work.

Ross – Marketing Assistant

Interview details

The interview will be a formal interview with the Head of Service, the Marketing Officer and a Locality Manager.

  • All interviews may be held virtually using Microsoft Teams, if you are unsure about using teams please ask our HR team to help you

  • You will be set some interview tasks which will need to be completed in advance of the interview

  • The final interview will follow a traditional interview approach where you will answer a series of questions from a 3 person panel.  If you cannot be available on the interview dates please contact us before the closing date to discuss options.

How to apply

Dementia Oxfordshire is a service delivered by Age UK Oxfordshire and they coordinate the application process.  

To apply click on the button above.

If you have any questions please email Sarah:

Informal Discussions: The Head of Service for Dementia Oxfordshire or a Dementia Adviser would be happy to chat with you about the role

We have scheduled interviews as detailed below.

Closing date: 9am Monday 15th April 2024

Interview Tasks:  Will need to be completed in advance of interview

Final Interview:  Monday 25th April 2024

If you cannot be available on these dates please contact Sarah in advance and we will explore alternatives.

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