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Testing support explainer

How we support you

Matching with an Adviser

After you’ve received a dementia diagnosis from the NHS memory clinic, you will be asked whether you want to be referred to Dementia Oxfordshire. Those with a dementia diagnosis can also self-refer. This referral allows us to assign you to a local Adviser who can provide you with specialist support.

Understanding your situation

Your Adviser will call to find out how the diagnosis is affecting you and how your loved ones are feeling so that we can tailor our support to you. We might link you with support groups, help you find financial support, or suggest local dementia-friendly activities and events. If appropriate, we may come for a home visit.

Regularly communicating

Going forward, your local Adviser will check in with you or your informal carer at least once every six months to see how you are getting on and ask if you need further support. You can also contact your Adviser at any time.

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